Check the profile before booking
Before confirming a seat, take the time to look at the driver's profile: verification details (identity, phone number, vehicle) and reviews left by other travellers after their trips. A well-filled-out, highly rated profile is a first sign of trust.
On MySeatGO, this information is displayed clearly to help you decide with full knowledge, whether you're a passenger or a driver.
Communicate through the app's messaging
Agree on the trip details — exact meeting point, time, luggage, number of seats — directly in the built-in messaging. Keeping the conversation in the app gives you a clear record of what was agreed.
Confirm the departure point and the drop-off point in advance, ideally somewhere busy and easy to find.
Share your trip with someone close
Before you leave, let someone close to you know your route, the expected time and the trip details. It's a simple habit that adds extra peace of mind, especially on long distances.
Keep your phone charged and within reach during the trip.
Trust your instincts and leave a review
If something doesn't feel right before departure, you're never obliged to get in: your safety comes first. Only choose trips and people you feel comfortable with.
After the trip, leave an honest review: doing so helps the whole community travel with greater peace of mind, and rewards reliable drivers and passengers.